Since getting re-involved in the church, I’m often frustrated at the general pace and tenor of church work.\u00a0 (This is particularly true in our national conflicts, but I’m thinking primarily of local issues here.)\u00a0 Everything is done VERY slowly, and there are far too many unnecessary interpersonal conflicts (conflict being a broad term encompassing everything from annoyance to lack of communication).\u00a0 In the corporate world, the company would have been restructured and had its culture adjusted long ago.<\/p>\n
It’s not even the case that the issues stem from differences between Christian values and capitalist corporate values.\u00a0 Most of church disagreements are quite similar to corporate disagreements:\u00a0 resistance to change, people having to have their input on a change, people just generally behaving badly, etc.<\/p>\n
Some examples:\u00a0 I’ve been involved in committee meetings where one person is allowed to dominate the discussion and consume all available time.\u00a0 I’ve been involved in groups that forget important people (stakeholders) and push ahead with the obvious “right thing to do” without recognizing the opposition that is waiting.\u00a0 We’ve all heard from a pew-sitter or even officer or leader who is upset that they were left out of a decision that “obviously” should have included them.\u00a0 These aren’t even examples of malicious interference – that is even worse.<\/p>\n
So here is my proposal – ALL church officers (deacons, elders, trustees, and clergy) and other leaders (non-ordained staff, committee leaders, etc) should have training in the following areas:<\/p>\n
When it comes to officers, the training need only be done once per term (or once per person letting the officer determine whether or not they need the training again).\u00a0 For committee chairs and staff members, it should be done once per person.<\/p>\n
Communications<\/span>
\nA typical corporate Communications class<\/a> consists of training in the following areas:\u00a0 \u00a0communications goals,\u00a0 communications styles, bridging communications between people of different styles, roles and responsibilities within communications,\u00a0 active listening, non-verbal skills, openness, cultural issues, and rudimentary conflict skills.\u00a0 In the corporate world this tends to be a 3-day 8-hour per day class.
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\nConflict Management<\/span>
\nA typical corporate Conflict Management class<\/a> consists of training in the following areas:\u00a0 defining conflict, underlying causes, stages of conflict, conflict in teams, diffusing anger (and passive aggressive behavior), opening dialogue, conflict resolution (including compromise), and establishing a collaborative environment.\u00a0 In the corporate world this tends to be a 2-3 day 8-hour per day class.<\/p>\n