Reading the Meter, PSE&G Billing
After looking at my bill for July, it seemed to me that something was wrong.
So, I called PSE&G. After trying Customer Service and Billing, I started trying to track down the person that my installer told me about. I finally found him in the “Third Party Supplier” department.
I asked how to read the new meter, and after doing a little research he came up with an answer.
First, a picture of the meter:
For the purposes of these instructions, I will call the numbers on the left the “little numbers” (066 in the picture) and the numbers on the right the “big numbers” (00003 in the picture). These instructions apply to the Elster electronic meters currently being supplied by PSE&G for residential solar installations. Apparently, some small commercial installations use a similar meter.
The meter display cycles through four displays.
The first display is the “test” display – the meter shows all possible symbols and the numbers all read “8”.
The second display shows a code “100” in the little numbers. The big numbers specify the total in-bound electricity – electricity supplied from the utility grid.
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The third display shows a code “101” in the little numbers. The big numbers specify the total out-bound electricity – electricity produced by your system supplied to the utility grid.
The fourth display shows a code “066” in the little numbers. The big numbers have always displayed “00003” on my meter. Supposedly, this is some diagnostic or definition code.
I think I have the arrows figured out as well. The top arrow seems to point in the same direction as the reading displayed. The bottom arrow seems to point in the direction of the electricity flow. Right means in-bound electricity (the same direction that a mechanical meter spins for purchasing power) and left means out-bound electricity.
Billing Problems
As I was talking to this PSE&G representative about my bill, it became clear that the billing wasn’t happening correctly. For residential solar setups, you are supposed to receive a bill with both an inbound reading and an outbound reading. My July bill (the first acknowledging the new meter) only had a single reading. It looks like that reading was the “101” number – or out-bound – for which I was billed as if it were in-bound power. I’ve already paid that bill, but a corrected bill will appear. Since I received three bills for June, I’m not surprised that it isn’t correct yet.
On future bills, a supplemental page will lay out the in-bound and out-bound numbers and I will be billed/credited for the net usage.
So, if you have a new solar installation grid-connected with PSE&G, you need to make sure that your bill shows both meter readings.
From now on, my electric meter readings will be taken via the phone line and only my gas reading will come from the meter reader.
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